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1. Imprint

synaps GmbH

  • Karlweisgasse 15/8, 1180 Vienna, Austria
  • Seitenstettengasse 5/37, 1010 Vienna, Austria

Member of the Vienna Chamber of Commerce and Industry

Company register number FN 603572 g

2. General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our Privacy Policy listed below this text.

3. Data Collection on This Website

3.1. Who is responsible for data collection on this website?

Data processing on this website is carried out by synaps Gmbh.

3.2. How Do We Collect Your Data?

Your data is collected in two ways:

  1. When you provide it to us. This can include data that you enter into a contact form, for example.
  2. Other data is collected automatically by our systems or upon your consent when you visit our website. This primarily involves technical data (such as Internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter our website.

3.3. What Do We Use Your Data For?

Part of the data is collected to ensure the website is provided without any errors. Other data may be used to analyze your user behavior.

3.4. What Are Your Rights Regarding Your Data?

You have the right at any time to obtain information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Moreover, you have the right to request the restriction of processing of your personal data under certain circumstances. Additionally, you have the right to lodge a complaint with the competent supervisory authority.

For this and further questions about data protection, you can contact us at any time.

4. Hosting in Webflow

Our website is hosted by Webflow, Inc., a Delaware corporation located at 398 11th Street, Floor 2, San Francisco, CA 94103, USA.

Web hosting includes features that allow us to analyze the behavior of website visitors. This analysis is performed utilizing technologies that enable user recognition (e.g., cookies or device fingerprinting). The analysis also involves logging files (referrer, IP address, browser, etc.), tracking the origin of website visitors (country, city), and recording actions taken (e.g., clicks, views, downloads). The information collected about the use of this website is anonymized after processing and before storage.

The use of Webflow is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, the processing is carried out solely on the basis of Article 6(1)(a) of the GDPR, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting). The consent can be revoked at any time.

5. General Information and Mandatory Information

5.1. Data Protection

The operators of this website take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.

5.2. Notice Regarding the Responsible Entity

The responsible entity for data processing on this website is:

synaps GmbH

Karlweisgasse 15/8

1180 Vienna, Austria


The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

5.3. Data Retention Period

Unless a more specific storage duration is cited within this privacy policy, your personal data will be retained by us until the purpose for data processing no longer pertains. Should you make a justified request for deletion or revoke consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur once these reasons no longer apply.

5.4. General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data based on Article 6(1)(a) GDPR, or Article 9(2)(a) GDPR if special categories of data are processed according to Article 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Article 49(1)(a) GDPR. This consent can be revoked at any time. If your data is necessary for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, if your data is required to fulfill a legal obligation, we process it on the basis of Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interest according to Article 6(1)(f) GDPR. The specific legal bases applicable in each case are detailed in the following sections of this privacy policy.

5.5. Notice Regarding Data Transfer to the USA and Other Third Countries

We use tools from companies based in the USA or other third countries that do not provide a level of data protection equivalent to that of the EU. When these tools are active, your personal data may be transferred to and processed in these third countries. We caution that these countries do not offer a data protection level comparable to that of the EU. For example, US companies are obligated to release personal data to security authorities without the possibility for the data subjects to challenge these orders in court. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no control over these processing activities.

5.6. Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation is not affected by your revocation.

5.7. Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, especially in the Member State of their habitual residence, place of work, or place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

5.8. Right to Data Portability

You have the right to receive your data, which we process automatically based on your consent or in fulfillment of a contract, in a common, machine-readable format either to yourself or to a third party. If you request the direct transfer of the data to another controller, this will be done only to the extent that it is technically feasible.

5.9. Access, Deletion, and Correction

In accordance with applicable legal provisions, you have the right at any time to freely access information about your stored personal data, including its origin, the recipients, and the purpose of the data processing. You also have the right to request corrections or deletion of this data as needed. For this purpose and any other inquiries related to personal data, please feel free to contact us at any time.

5.10 Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time to make such a request. The right to restriction of processing applies in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. During the period of this verification, you have the right to request the restriction of processing of your personal data.
  • If the processing of your personal data has been unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you require it for the exercise, defense, or establishment of legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
  • If you have lodged an objection under Article 21(1) GDPR, a balance must be struck between your interests and ours. Until it has been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

Once you have restricted the processing of your personal data, these data, with the exception of storage, may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

5.11. SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock icon in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

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